Thursday, July 9, 2009

consumer focus, ofcom and the BBC

The BBC is carrying a report today that OFCOM is highlighting the gaps in 3G mobile phone coverage. A few quotes from OFCOM followed by a few quotes from Consumer Focus welcoming the comments from OFCOM.

One publicly funded body with a story from another publicly funded body with comments from a third publicly funded body.

Isn't it time to reduce the amount of money we spend on all three?

I had a look at some pdf files .. .. .. this one from OFCOM and this one from Consumer Focus. Both are related to mobile phones and broadband access and both promote the idea that subsidising the cost of broadband access and computers for certain sections of the population is a good thing to do. The Consumer Focus one was particularly patronising with comments like this one (case study, page 12)
We don’t know whether she has a 3G
mobile phone or a laptop but it seems
likely that unless someone gave her
working equipment, along with advice
and support, she is ‘digitally
excluded’. She might not worry about
this because she has more than
enough to deal with. On the other
hand if she was digitally included, it
might be easier for her check that she
and her husband are receiving all of
their social security benefit
entitlements; to understand more
about her husband’s medical
condition; to check whether there’s a
local carers’ support group; to see
whether there’s any possibility of
having an affordable week’s holiday.
which highlights the mentality of the writers of the report. Benefits and support groups. Why didn't they mention the reason that 95% of people got broadband (porn)?

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