Friend calls Adrian Flux, his insurance broker, who takes his details and says no problem. The insurers then hand the case over to AI Claims Solutions, and that's where his problems began. AI claim to be
An industry-leading servicewho provide
efficient, proactive, customer focussed and ethically managed service for non fault motor claimantsHaving listened to him receive call after call after call from this "efficient" service asking him for the same details over and over again can I beg to differ? AI Claims Solutions are fucking useless.
I'm about to renew my insurance and one question my broker is going to get asked is "If I have to claim will it be handled by AI Claims Solutions?". If they answer yes I'm going to go elsewhere. I strongly suggest you do the same. Utter cunts.
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2 comments:
All such companies are interested in is driving up the costs to the other insurance company since that bumps up their fee. We all suffer, natch, through premium inflation.
The sooner these cowboys are put down the better. There was a mention of it on beeb radio a while back by a tory or perhaps a libdemite.
Noted for future reference. Thanks
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