There's been a 'non-apology' resolution to the problem see https://www.thepaypalblog.com/2011/12/regretsy-issue-resolution/ plus the odd comment or two.
About a year ago, our son got some birthday money. He wanted to use it online, so we helped him open a 'student' PayPal account and put the money in.
He bought some Steam games. So far, so good.
A few days later, we got a notification from Steam that PayPal took the money back (PayPal never told us that) and froze the Steam account as a result - threatening to cancel it....which would loose us all the previous games he had bought on Steam before.
One short call to Steam to explain and we were fine with them (thank goodness - a lot of games were on that account!). Apparently, they have had experience with PayPal...
PayPal, however, was another story.
First, they demanded the account be linked to a bank account. So, we opened one.
Then they demanded a credit card. I offered mine, but as the name was not the same, it was no good for PayPal.
Mind, this was a 'student' account. Our son is under 16 - so he cannot legally have a credit card (at least, in Canada he cannot).
That did not bother PayPal: they were prepared to hold his account frozen until he turned 16 (several years) and got a credit card...
I had spent easily over a hundred hours on the phome with their support before they finally released the funds back to us.
Now, I'd rather not buy something than use PayPal.
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There's been a 'non-apology' resolution to the problem see https://www.thepaypalblog.com/2011/12/regretsy-issue-resolution/ plus the odd comment or two.
We had our own nightmare with PayPal...
About a year ago, our son got some birthday money. He wanted to use it online, so we helped him open a 'student' PayPal account and put the money in.
He bought some Steam games. So far, so good.
A few days later, we got a notification from Steam that PayPal took the money back (PayPal never told us that) and froze the Steam account as a result - threatening to cancel it....which would loose us all the previous games he had bought on Steam before.
One short call to Steam to explain and we were fine with them (thank goodness - a lot of games were on that account!). Apparently, they have had experience with PayPal...
PayPal, however, was another story.
First, they demanded the account be linked to a bank account. So, we opened one.
Then they demanded a credit card. I offered mine, but as the name was not the same, it was no good for PayPal.
Mind, this was a 'student' account. Our son is under 16 - so he cannot legally have a credit card (at least, in Canada he cannot).
That did not bother PayPal: they were prepared to hold his account frozen until he turned 16 (several years) and got a credit card...
I had spent easily over a hundred hours on the phome with their support before they finally released the funds back to us.
Now, I'd rather not buy something than use PayPal.
It's only for Paypal's use, not for theirs - they should have known that.
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